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LED COASTER
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Shipping & Returns

If you want to ask us anything about these terms and conditions or if you have any comments or complaints on or about our website, please e-mail us at informacion@reinadecopas.com.

We hold all items you can see in our website on stock and can dispatch them immediately upon receiving your order and payment.

· Shipping Costs:

All prices include the value added taxes (16%).
Goods are dispatched on the same day if we receive the payment until 15:00 h.

Country	1 Parcel	Delivery Time
Spain	7,95 €	1-2 days
Portugal	7,95 €	2-3 days
France	20 €	2-4 days
Germany	20 €	2-4 days
Austria	20 €	3-5 days
Austria	20 €	3-5 days
Belgium	20 €	3-5 days
Italy	20 €	4-6 days
U. Kingdom	20 €	3-5 days
Ireland	39 €	4-5 days
Denmark	39 €	5-7 days
Poland	39 €	6-8 days
Greece	39 €	6-8 days
Finland	39 €	6-8 days
Sween	39 €	6-8 days
Switzerland	39 €	4-5 days

· Returns Policy:
If for any reason you are unhappy with your purchase, please notify us in writing (or by telephone) within seven working days after date of delivery, and return the goods to us with the original packaging and in a saleable condition.
We will provide you with a full refund within 30 days of receiving the goods.
We cannot replace items due to accidental damage or incorrect sizing.
All faulty items must be returned within 7 days.
All items returned to us must first be issued with a returns number - please informacion@reinadecopas.com. For hygiene reasons, we can only accept the return of some products (piercing studs etc) with manufacturers faults - we offer a 30 day guarantee only.

· Delivery:
We will deliver the goods to the address you specify for delivery in your order.
It is important that this address is accurate.
Please be precise about where you would like the goods left if you are out when we deliver.
We cannot accept any liability for any loss or damage to the goods once they have been delivered in accordance with your delivery instructions.
If delivery is delayed due to any cause beyond our reasonable control, the delivery date will be extended by a reasonable period and we will contact you to arrange an alternative time.
You will only own the goods once they have been successfully delivered and when we have received cleared payment in full. Acknowledgement and acceptance of your order You will need to provide us with your e-mail address and we will notify you by e-mail as soon as possible to confirm receipt of your order and to confirm details. An acceptance of your order will take place on despatch of the good(s) ordered.
Cancellation rights Under the Distance Selling Regulations you have the legal right to cancel your order within seven days of receipt of your goods (with the exception of any made-to-order items).