· Returns Policy:
If for any reason you are unhappy with your purchase, please notify us in writing (or by telephone) within seven working days after date of delivery, and return the goods to us with the original packaging and in a saleable condition.
We will provide you with a full refund within 30 days of receiving the goods.
We cannot replace items due to accidental damage or incorrect sizing.
All faulty items must be returned within 7 days.
All items returned to us must first be issued with a returns number - please informacion@reinadecopas.com. For hygiene reasons, we can only accept the return of some products (piercing studs etc) with manufacturers faults - we offer a 30 day guarantee only.

· Delivery:
We will deliver the goods to the address you specify for delivery in your order.
It is important that this address is accurate.
Please be precise about where you would like the goods left if you are out when we deliver.
We cannot accept any liability for any loss or damage to the goods once they have been delivered in accordance with your delivery instructions.
If delivery is delayed due to any cause beyond our reasonable control, the delivery date will be extended by a reasonable period and we will contact you to arrange an alternative time.
You will only own the goods once they have been successfully delivered and when we have received cleared payment in full. Acknowledgement and acceptance of your order You will need to provide us with your e-mail address and we will notify you by e-mail as soon as possible to confirm receipt of your order and to confirm details. An acceptance of your order will take place on despatch of the good(s) ordered.
Cancellation rights Under the Distance Selling Regulations you have the legal right to cancel your order within seven days of receipt of your goods (with the exception of any made-to-order items).


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Reina de copas. Pulseras luminosas con calidad certificada

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Phone:634 55 00 18

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